UX RESEARCHER

We are seeking a meticulous and analytical User Researcher to join our agency’s Conversion Optimization Team. The User Researcher will be responsible for generating monthly research reports derived from various sources, including Google Analytics, Hotjar recordings, click and scroll maps, review analysis, customer surveys, scientific peer-reviewed articles and other methodologies. These reports will be provided to the account manager to inform and develop high-impact A/B tests based on the research insights.

• Impactful Role: Directly contribute to the success of client projects by providing insights that drive meaningful A/B tests and optimizations.
• Professional Growth: Opportunity for career advancement within a dynamic and innovative agency.
• Collaborative Environment: Work closely with account managers in a collaborative and supportive team setting.
• Continuous Learning: Access to ongoing professional development opportunities in user research and analytics.
• User Behavior Analysis: Utilize qualitative and quantitative research methodologies for understanding user behavior.
• Data Collection and Interpretation: Gather and interpret data from various sources to derive meaningful insights.
• Monthly Research Report Generation: Compile data and findings into comprehensive monthly research reports.
• Data Visualization and Presentation: Visualize data effectively and present findings in a clear and compelling manner.
• Actionable Insights and Recommendations: Provide actionable insights and recommendations based on research findings.

• Psychology Background / HCI background

• Experience in User Research: Proven experience in user research, particularly within e-commerce environments, is essential for understanding user behavior and identifying optimization opportunities.
• Proficiency with Analytical Tools: Strong skills in using tools such as Google Analytics, Hotjar, and other user experience analysis tools.
• Data Synthesis and Reporting: Ability to compile data from various sources and synthesize it into comprehensive and actionable research reports.
• Strong Communication Skills: Excellent written and verbal communication skills to convey findings and recommendations clearly and effectively.
• Attention to Detail: Keen attention to detail to ensure accuracy and reliability in research and reporting.

• Both males and females are allowed to apply.
• Google Analytics
• Hotjar and similar UX tools (e.g., heatmaps, session recordings)
• Click and scroll map analysis
• Survey creation and analysis tools (e.g., SurveyMonkey, Typeform)
• Understanding of e-commerce platforms and user behavior
• Familiarity with conversion optimization principles
• Knowledge of key e-commerce metrics and KPIs
• Analytical thinking
• Detail-oriented
• Problem-solving mindset
• Adaptability and flexibility
• Team collaboration

• Mobile bill, Provident fund, Weekly 2 holidays
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)
• Annual Leave Encasement.
• Unlimited Tea, Coffee & Snacks.
• Paternity and Maternity Leave.
• Knowledge Sharing Session.
• Work with a vibrant team and amazing products.
• Gaming Zone, Pool & Xbox.
• Excellent Culture and Working Environment.
• Annual Pleasure Tour.